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Documenting Training’s Value using Predictive Evaluation

When evaluating something – a training program, a new product, or a new service; it is helpful to evaluate the object’s merit and its worth. Merit answers the question: does the object do what it is...

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Training Evaluation and the Financial Goals of the Firm

Many business leaders define the ultimate financial goal of a firm as “to maximize shareholder wealth” or “the creation of shareholder wealth.”  Both terms may be used interchangeably but essentially...

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Predicting Training’s Value Blog Series – Step 1: Understand the Course

Predicting via the Impact Matrix:  The Impact Matrix is a rectangular array of Intention goals & beliefs, Adoptive behavior examples, business results, and external contribution factors that, when...

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New ARTICLE: How to Predict Learning’s Value: The PE Model

When organizations implement training, it’s usually driven by a bigger-picture issue, like launching new business processes. However, companies often struggle to justify training’s effort and expense...

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Step 8: Predict Adoptive Value

Adoptive the value is the annual result of an adopted behavior being performed by one participant in monetary terms. Each result was worth something to the company. If it isn’t, why include in the...

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Step 9: Define External Contribution Factors

Results that employees realize may be attributed to training, but other organizational forces could affect them also. These forces may include elements directly controlled by the company (internal...

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Step 10: Review the Completed Impact Matrix

The Steering Committee has accomplished a good deal to get to this point. To recap, you have the following predictive elements in place: Beliefs, Intention Goals, Adoptive Behaviors, Distribution of...

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Step 11: Calculate Lifetime Training Costs

Creating value requires an investment in future returns.  In our case the cost to design, develop, deliver, maintain, and evaluate the course. Since value is usually generated over time you need to...

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Impact Evaluation Series: Develop Impact Survey

Adoption Evaluation, as an output, sorts participants into either Successful Adoption or Unsuccessful Adoption. Participants labeled Successful needed to meet two criteria: (1) self-reporting...

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